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Forward Deployed Engineer.
Sales, installation and support for Pia at the pharmacy counter.
About Pia
Pia is the intelligent PA for Indian pharmacies. It drafts receipts, reorders, expiry alerts and the day's full hisaab in Hinglish or English; the owner approves. Pia is live on Android and iOS, and is built in Jabalpur by Pia Prescience Private Limited.
The role
You are responsible for a shop from the first conversation through to the point where it is running on Pia day to day.
Sales
- Qualify enquiries that reach us, and approach pharmacies directly in your territory.
- Demonstrate Pia at the counter, on a phone, to the owner.
- Answer the owner's questions on data safety, staff access, and what the software does and does not decide on its own.
- Close the sale and agree a date to go live.
Installation
- Export the shop's existing stock, batch and pricing data from its current software, and reconcile it with the owner product by product before it is published.
- Set the shop up: user roles and permissions, staff devices, Bluetooth printer, GST details.
- Train the counter staff, not only the owner, in Hindi, on their own phones.
- Stay on site until live bills are printing correctly.
Support
- Be the first point of contact for the shops you have onboarded.
- Resolve issues in the field: devices, printers, connectivity, data corrections.
- Escalate what you cannot resolve to the engineering team as a clear, reproducible report.
What we are looking for
- Fluent, confident Hindi. English sufficient to write a clear report.
- Working comfort with spreadsheets — able to read a stock export and identify the rows that are wrong.
- Practical troubleshooting across Android and iOS devices, Bluetooth printers, and poor connectivity.
- A demonstrated ability to sell to small business owners.
- Own two-wheeler and a valid driving licence.
- Sound judgement handling confidential commercial data.
Writing code is not a requirement.
Backgrounds that fit: field sales in pharmaceutical distribution; implementation or support for billing, POS or ERP software; engineering and computer science graduates who want customer-facing work.
To apply
Email [email protected] or call +91 70420 46838.